TRAINING INDUSTRI:
LEAN MANUFACTURING
TOTAL QUALITY MANAGEMENT
PRODUCTION PLANNING & INVENTORY CONTROL

TOTAL QUALITY MANAGEMENT
BISNIS | AKUNTANSI | INTERNET | CAD | SIPIL | TOEFL | INDUSTRI | PERPUSTAKAAN | ELEKTRO

Free Buletin
Kirimkan e-mail & identitas Anda jika Anda ingin berlangganan buletin kami :
coneduca@peter.petra.ac.id


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Siwalankerto 121 - 131 Surabaya
Phone. 2983133-37 Fax. 8415361
Entrance Hall Petra Christian University 2nd floor
Program-Program Unggulan

TUJUAN:
1. Mengenal apa itu Total Quality Management dan elemen-elemennya
2. Memiliki pengetahuan dan kemampuan praktis untuk menerapkan TQM
3. Mengenal ISO 9000 dan Malcolm Baldrige National Quality Award dalam kaitannya dengan Total Quality Management

MATERI
Intro. to Total Quality Management, Leadership, Customer Satisfaction, Employee Involvement, Continuous Process Improvement, Supplier Partnership, Performance Measures, The Seven Quality Tools, The Seven Management Tools, Quality Function Deployment (QFD), Six Sigma Quality, ISO 9000 Series & Malcolm Baldrige National Quality Award

JADWAL & BIAYA
Jadwal disesuaikan
Total 10 jam pertemuan
Rp. 1.500.000,-